1. Data Controller
Your personal data may be processed by Archident Dental Clinic - Dr. Eren Can Dursun, serving at Marmara Neighborhood, Yurt Street, Dekar Asmali Hayat Sitesi 2/11, Beylikduzu / Istanbul, in the capacity of data controller under the applicable personal data protection regulations.
2. Personal Data That May Be Processed
During appointment requests, information inquiries, urgent contact, and clinic communication processes, data such as name, surname, phone number, email address, communication content, appointment request details, reason for contact, complaint information, and other information you provide may be processed.
Health-related information is handled with additional sensitivity and only to the extent required by the service, the law, and the necessary administrative and technical safeguards.
3. Purposes of Processing
- Receiving, scheduling, and responding to appointment requests
- Providing information by phone, WhatsApp, or email
- Offering direction in urgent dental situations
- Managing examination, treatment, follow-up, and patient communication processes
- Meeting legal obligations and patient record requirements
- Improving service quality, patient satisfaction, and communication standards
4. Collection Methods and Legal Basis
Your personal data may be collected verbally, in writing, or electronically through phone calls, WhatsApp messages, emails, Google Business direction links, website communication tools, face-to-face contact, and clinic registration processes.
Data may be processed on legal grounds such as explicit consent, performance of healthcare services, establishment or protection of legal rights, and compliance with legal obligations where applicable.
5. Sharing of Personal Data
Personal data may be shared, only to the extent necessary and legally permitted, with authorized public institutions, limited service providers involved in healthcare-related processes, advisors, and required technical infrastructure providers.
6. Your Rights
Under applicable personal data protection regulations, you may have the right to learn whether your data is processed, request information if it has been processed, understand the processing purpose, request correction of incomplete or inaccurate data, request deletion or destruction under legal conditions, and use other rights granted by the legislation.
7. Contact for Requests
For questions or requests about personal data, you may contact us at dterencandursun@gmail.com or by phone at 0540 034 13 65.
This notice is provided for informational purposes and may be updated in line with legal, operational, or clinical changes.